The pigment demonstrated in the video is formulated by mixing natural raw lacquer with orange oil, thus retaining all the inherent advantages of natural raw lacquer, including vivid coloration, exceptional hardness, environmental friendliness and outstanding durability.

A notable characteristic of this pigment is that it oxidizes upon contact with air immediately after application, resulting in a temporarily dull appearance.

To restore its vibrant hue as seen in the video, please place your purchased item in a well-lit, sunny area for approximately 10 days upon receipt. This process is referred to as "color blooming".

Once the color blooming process is complete, the finish will become extremely stable and colorfast— it can withstand both hand washing and machine washing without fading.

Most products available on our website have been featured in our videos. Therefore, the product images are intended solely to display size and details, with no excessive retouching applied.

As each item is meticulously handcrafted, minor imperfections may occasionally occur during production. Please refrain from placing an order if you are not comfortable with such artisanal nuances.

Refund & Return Policy

 Thank you for choosing our handcrafted lacquerware art pieces. Each item is a one-of-a-kind work of art, meticulously made with natural lacquer and traditional handcraft techniques. Slight color variations or minor subtle imperfections are normal occurrences — they are the hallmarks of authenticity and uniqueness that define handcrafted goods, not defects.

 No Returns or Exchanges

 As every product you purchase is a unique handcrafted artwork, we do not accept returns or exchanges for change of mind. Please carefully review the product details, color, and dimensions before placing your order to ensure it meets your expectations.

 Exceptions

 If your item arrives damaged during shipping or is significantly different from your order description, please contact us within 7 days of receipt. You will need to provide your order number and clear photographic evidence of the issue. After verification, we will arrange a full refund or exchange at our discretion.

 Sale Items

 All items purchased at a discounted or promotional price are final sale. No returns, exchanges, or refunds will be accepted for these products.

 Return Shipping Fees

 If a return is approved under the above exception circumstances:

 • You are solely responsible for covering all return shipping costs. These fees are non-refundable.

 • If a refund is issued, the original return shipping cost will be deducted from your refund amount.

 Return Instructions

 To initiate an approved return, please ship the product to the following address:

Chaoyang District, Beijing, China

 Important notes for returns:

 • You bear all the costs of return shipping, which are non-refundable.

 • Delivery times for exchanged items may vary depending on your location.

 • For high-value items, we strongly recommend using a trackable shipping service and purchasing shipping insurance. We cannot guarantee the safe receipt of returned items that are not tracked or insured.

 Need Assistance?

 If you have any questions regarding our refund and return policy, please feel free to contact us at:gigi20251025@gmail.com